What happens when I run out?+
Nothing is charged beyond your plan. Recagn's automatic work waits: a finished Interview stays unscored until credits come back, and new applications are kept but not assessed. Candidates are never blocked. On a paid plan you can buy a Top-up Pack; on Free, the allowance renews next month.
When is an Evaluation Credit used?+
When an Interview is scored, not when you invite. A candidate who never starts costs nothing. Text and voice Interviews use 1 credit; an Interview with any video answer uses 3.
Can it renew by itself?+
Yes. After your first payment you can turn on Automatic renewal by UPI AutoPay, card or bank account (eNACH). Leave it off and an Admin pays for each month instead.
Do I get a GST invoice?+
Yes. Prices on this page are before GST. 18% GST is added at checkout and shown on the invoice for every payment.
Who chooses the plan?+
An Admin of the Workspace. Everyone else in the Workspace works under the same plan and can see what's left. There's no charge per member.
How do I cancel?+
An Admin can cancel any time. The plan keeps working to the end of the month you've paid for, and the cancel can be undone until then. After that the Workspace has no plan: nothing is deleted and you can still read and edit everything, but Recagn's AI work stops until you choose a plan again. Refunds