Terms of service

Recagn is screening software for recruitment agencies, provided by Baaman AI Lab Private Limited (“we”). These terms cover using it, its plans and paying for them. By signing up, you agree to them.

The service

Recagn drafts a rubric for a Requirement, assesses Candidates against it, runs Interviews and reports the results. Recagn recommends. Only you can reject a candidate, and the hiring decisions are yours.

You are responsible for the Candidates and documents you add, and for having their permission to process them for recruitment.

Workspaces and plans

• A Workspace is on one Plan: Free, Starter, Growth or Scale, or No plan.
• Each plan has an Allowance for each period, shown on the pricing page and in Settings → Plan.
• Members are unlimited on every plan. Only an Admin chooses a plan, pays or cancels.
• One Free plan per person. Its 30-day Welcome grant is given once.
• On No plan, everything stays readable and editable, and nothing is deleted. Locking a Requirement, Matching, parsing, invites and accepting applications wait for a plan.

Prices and payment

• Prices are monthly and exclude GST. GST at 18% is added at checkout.
• Payments are taken by Razorpay. Paying for the first period starts the plan.
• Automatic renewal is optional. With it off, an Admin pays each period with Pay for next month. Your bank or UPI app can pause or revoke it at any time.
• If a renewal fails, the plan keeps working for a 7-day grace period. If it is still unpaid after that, the Workspace moves to No plan.
• An upgrade takes effect at once and starts a new period, with credit for the unused days of the old one. A downgrade or a cancel takes effect at the end of the period.
• Top-up Packs last 90 days from purchase and are not extended.
• Every payment gets a GST tax invoice.

Refunds and cancelling are covered on Refunds and cancellation.

Fair use

Each plan has limits per Requirement and per period, and a limit on spend that protects the service. When a limit is reached, Recagn tells you at the control and automatic work waits; Candidates are never turned away because of it.

Changes and contact

Prices and allowances may change. Questions about these terms go to support@recagn.app.

Last updated 27 October 2026.